Professional Services

Professional Services

We offers a comprehensive portfolio of services for deploying technological solutions on-premises or in the cloud. Our end-to-end set of services are designed to help you identify business and technology challenges, risks, and opportunities, and apply the proper processes and technology solutions to help you realize the fastest path to ROI.

Contact Center Implementation

9T has performed thousands of contact center software installations worldwide. Our experienced implementation engineers, project managers and technical specialists are trained and certified.

  • Planning and Design
  • Software Installation
  • Hardware and Software Deployment
  • Software Integration and Configuration
  • Installation Documentation
  • Training and Knowledge Transfer
  • Project Staffing

Implementation and Configuration Services

Our end-to-end set of programs and consulting services are designed to help you identify business and technology challenges, risks and opportunities, and apply the proper processes and technology solutions to help transform your business.

  • Verint Customer Analytics
  • Verint Workforce Optimization
  • Verint Engagement Management
  • SSO/LDAP
  • PCI Encryption