OUR SOLUTIONS INCLUDE
Our multimedia recording and quality assurance solution can capture interactions across multiple channels, including text/SMS, video, telephone, and radio.
PUBLIC SAFETY AND SECURITY
Public safety organizations need to capture, analyze, and act quickly on large amounts of information from disparate systems and sources. As a global leader in physical security and workforce optimization systems, we offers a portfolio of solutions designed for public safety and security organizations, including Workforce Optimization and PSIM. We also offer communications and cyber intelligence solutions for law enforcement.
COMMUNICATIONS AND CYBER INTELLIGENCE
Our Communications and Cyber Intelligence Solutions offer law enforcement agencies and other police services a broad portfolio of solutions for rapidly detecting threats, conducting more productive investigations, collecting evidence, and preventing crime.
Our Workforce Optimization solution combines digital multimedia recording, search, playback, and storage with functionality for quality assurance, incident investigation and analysis, speech analytics, workload forecasting, staff scheduling, employee coaching and training, and citizen surveys. It offers agencies a complete view of operations to help comply with regulations and standards, facilitate investigations, and improve quality to reduce the risk of call-handling errors that could result in media scrutiny or litigation.